Hey, I’m Finlay

Lead Product Designer at British Airways, based in London.

About

Background

Over the past decade, I've worked as a designer across various industries and businesses, within bootstrapped startups to multinational corporations, always aiming to transform complex challenges into simple, fast, delightful and inclusive user experiences.

Currently, as Lead Product Designer at British Airways I'm responsible for facilitating digital transformation, mentoring a team of designers, supporting the development of a design system and contributing to building design maturity and capability within the organisation.

Experience

British Airways

Lead Product Designer

2023 - Current

Bupa

Lead Product Designer

2022 - 2023

Senior Product Designer

2021 - 2022

Wakelet

Product Designer

2018 - 2021

Case studies

Healthcare design system

Building a design system for a global leader in healthcare.

Healthcare design system

Building a design system for a global leader in healthcare.

Healthcare design system

Building a design system for a global leader in healthcare.

Patient care app

Designing an holistic treatment and preventative healthcare app.

Patient care app

Designing an holistic treatment and preventative healthcare app.

Patient care app

Designing an holistic treatment and preventative healthcare app.

I worked with Fin on Bupa’s digital transformation. Fin owned the process and always put the customer at the centre of his thinking in order to achieving consistency and best practice. He is a calm and assured professional and a real advocate for change.

Tracey Taylor

Head of Product, Bupa

As my line manager, Fin consistently brought a positive and friendly approach, coupled with a strong willingness to step in whenever help was needed. He excelled at articulating complex topics related to design systems. Fin is an invaluable asset to any team.

Jamie Leung

Senior Product Designer, Bupa

Fin is a stellar leader and comfortable challenging the status quo. His role was povital in leading the design system implementation and delivering real benefits across our digital platforms. He is personable, tenacious and a great voice for his team.

Nadine Delpech

Product Owner, Bupa

Fin has exceptional design skills and an ability to translate complex projects into elegant solutions, always focused on user outcomes, a natural leader and people manager, driving design forward and always looking after his team.

Anna Jachimczak

Principal Design Lead, Bupa

I reported into Fin for the best part of two years where we had a fantastic working relationship. As a manager, he constantly helped me improve skills, refine my ideas and have build the confidence to speak up and present my work.

Harry Jennings

Senior Product Designer, Bupa

I had the pleasure of working with Fin to oversee the leadership of the Experience Design team at Bupa. He is an extremely calm and measured leader and designer. He really drove the design system and UI discipline forwards in his time at Bupa.

Heidi Snape

Principal Design Lead, Bupa

Get in touch

Request my resume or drop me a message or email and I’ll get back to you soon.